The moment you set down from the shuttle bus, you can expect to see the friendly Olympic Games' volunteers. They are ready to offer you various services so as to make your Olympic experience memorable.

Competition start orders and results will be posted on the notice board at the Information Booth on both venues. It also serves as the Lost & Found Centre for property and children.

Baby strollers shall be stored in the storage place next to Spectator Stand Section 114 in the Hong Kong Olympic Equestrian Venue (Sha Tin). There is no space for baby strollers on the spectator stands.

For your own safety and for consideration of other spectators, opening of umbrellas is prohibited both on the spectator stands and in the Cross-Country venue. You are encouraged to bring your own raincoat. However, if you do not have one, we can provide a simple poncho to you.

The volunteers will usher you to your seat. Should you need any assistance regarding problems with your seat, you could ask them for help. If necessary, they will bring you to the Ticketing Help Desk located next to Spectator Stand Section 104 or 114 for further assistance.

The Olympic mascots will join you here and there in the competition venues. Photo Area will be set in front of the image wall at the forecourt.

Should you need further information about the services and facilities available for spectators, please approach any of the volunteers in the spectator services team, who will be more than happy to offer you details.